One of the biggest hurdles in knowing how to tackle any project is knowing what questions to ask. What kinds of products are available? Will they be compatible with your home and project needs? What materials will these products be made of, and why? Are you eligible for shipping?
As a homeowner, getting the answers to these questions increases your agency over the improvements being made to your home and ensures that you can order our products with confidence.
Whether you’re a veteran customer or new to Monumental Windows and Doors, clarifying your understanding at each step of the process is important for your confidence and our ability to meet your needs. To make things easy for you, we’ve put together a list of the top ten questions we receive when starting any new home design or renovation project.
A Stand-Out Among Aluminum Window and Door Manufacturers
Our focus as a company is to offer you outstanding customer service, product design, and flexibility. We put our money where our mouth is and deliver on the quality and principles we promise. We also want to be as transparent as possible with our customers about our process, products, and shipping practices. On that note, let’s dive into our most frequently-asked questions.
Does Monumental offer a complete catalog of window and door products?
Of course! We offer windows and doors divided into fourteen different product series: seven window series and seven door series. We offer both fixed and operable windows, as well as three different categories of doors – sliding, swinging, and folding. All products come in a myriad of different configurations and assemblies and are customizable to your home’s specifications.
Are all of your products made of thermally broken aluminum?
Yes. Thermally broken aluminum is the best product currently on the market for modern homes. Thermally broken aluminum offers significantly improved thermal performance over its non-thermal counterpart.
What does this mean? Each of our products has a built-in insulated barrier in its aluminum frame that stabilizes the temperature in your home by preventing loss of heat or cold. With thermally broken aluminum, we are able to build larger windows with better views, lower maintenance, and trouble-free operation. with significantly improved thermal performance over non-thermal.
Are your products available in my area?
Monumental ships everywhere throughout the continental US and the Hawaiian Islands. If you live in one of those regions, our dealers can ship to you.
Are Monumental products easy to install?
All of our products are designed with ease of installation as a top priority. Due to the complex nature of construction and site conditions, we recommend that only experienced professionals install our products. For any construction project, it is important to do your research and pick the contractor that is the best fit for your design and construction needs.
How does Monumental compare in price to its competitors?
When you work with Monumental, you’re getting high-quality products and excellent customer service at a competitive rate. On average, our prices are lower than what you’d get with comparable companies. However, price is usually the minor factor in selecting Monumental products. Customer service, product design, and flexibility are major attractions that keep our dealers very busy!
Can I purchase windows and doors directly from Monumental?
Sorry, but no. We only offer our products through a network of certified window and door professionals. They’ll help get you the right product installed for your project’s needs.
What are your lead times?
Our lead-times are comparable to the industry standard but variable by product. On average, we quote 6-12 weeks for most orders, but those that require special finishes, custom bent glass, or design work can take longer. Our dealers appreciate that we respond quickly when they need help. In the unlikely event of a damaged part or change order item, we’re only a quick phone call away.
Do you have alternative hardware options available for your windows and doors?
Yes! We offer a range of hardware options for our products: custom door pulls, levers, keyless deadbolts are only a few of the alternatives you could pick. If you already have a hardware vision in mind, send us your preferred pick and we’ll let you know if it is compatible with the product you’ll be installing.
How should I maintain my windows to keep them looking great and operating well?
You can find our Protection and Maintenance guidelines on the website, under the Professionals tab. Regular General Maintenance is all you need.
How can I get more information about Monumental Windows and Doors?
We’re always just a quick phone call away! If you’re more comfortable reaching out to us through our website, you can submit your question through the Contact Us page. Otherwise, a member of our team is always available to pick up your call, and always happy to answer any and all of your questions.
Inspired by these questions? Want to know more? Contact Monumental Windows and Doors for answers to all of your questions and further information on how you can begin the process of installing our products in your home.